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PenPower Technology Ltd.

FAQs (Frequently Asked Questions)

WorldCard Ultra plus (Windows 7 / Vista 32 or 64 bit, Windows XP 32 bit)

Question:The computer can not detect device of the Ultra Plus scanner for WorldCard software when you plug it into USB port from computer running Windows 7 OS?

[Step1] You may access following link to download the latest driver.
ftp://ftp.penpower.com.tw/cs/UltraPlus_InfInstall.zip
 
[Step2] Please kindly decompress the attached zip file to the desktop.

[Step3] Please go to "Start"--->"Computer"--->"right click on Computer"--->"Properties".
 
[Step4] Please choose "Device Manager" and click it. 
 
[Step5] Please kindly check if "A8 Colorscanner PP" is showed. Please kindly right click on A8 Colorscanner PP, select the “Update Driver Software” option.
 
[Step6] Please Choose ”Browse my computer for driver software”.

[Step7] Please click ”Browse”button-> choose the path  ” C:\Users\XXX\Desktop\UltraPlus_InfInstall”,(XXX is the user name of the computer) -> and then click  ”next”.
 
[Step8] Ultra Plus driver installation complete .